Greyhound Australia - Customer Service Officer - Freight- Adelaide

Location: 4 Locations
Posted on: 17 September 2024

About the role:

We currently have a casual position available for a reliable, flexible and customer service officer to join the Freight/Yardperson team in Adelaide.

Your key responsibilities will include Freight:

  • Provide quality service to all Greyhound customers, by understanding and selling suitable products.
  • Accurately sort, package, consign and deliver freight ensuring distribution to the correct location.
  • Build and maintain knowledge of freight products and services, and train others when required.
  • Prepare customer invoices and accept payments, ensuring all financial transactions are accurately recorded
  • Lif and manoeuvre freight safely in line with manual handling procedures
  • Perform administrative functions as required of the position, including COB banking.
  • Maintaining computerised records for administration purposes
  • Providing general support to the team.

Cleaning Yardperson primary duties

  •   Clean and maintain all coaches to ensure customer satisfaction, health and safety
  • Maintain clear work areas
  • Assist all other staff in the completion of their tasks
  • Maintain presentation of all company equipment and vehicles other than coaches
  • Manage lost property

     

About you:

To be successful in this role, you will be a motivated and enthusiastic individual is ready to live and breathe our values:

Please see the list of requirements and experience below for the role:

  • Forklift licence (essential)
  • Satisfactory national criminal history check
  • High levels of communication and customer service skills
  • A presentable appearance and professional approach to your work
  • Reliability and flexibility to do shift-work
  • Motivation and commitment to provide excellent service
  • Intermediate skills in the Microsoft suite of products
  • A working knowledge of a freight Management or booking system
  • A proactive ‘hands on’ approach
  • The ability to work autonomously with minimal supervision 

Our Values:

  • Be safe
  • Let’s collaborate
  • Delight our customers
  • Be accountable
  • Be empowered
  • Enjoy what you do

About Greyhound Australia:

Greyhound Australia provides a diverse range of products and services to both the travel and tourism, and resources sectors. We help backpackers see Australia and have the adventure of a lifetime, we help you book your well earned holiday or get from town to town, we help miners get to work in remote parts of Australia and not only that, we help you ship your goods across Australia as well!

If you want to build your career in the transport and freight industry with an iconic Australian company, apply now!

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