Greyhound Australia

Greyhound Australia is Australia’s only national coach company and has been connecting Australia for over 110 years! 

In 2023, we entered an exciting new chapter with the Entrada Travel Group acquiring Greyhound Australia which expanded our travel/tourism operations across Australia and New Zealand. We're focused on the future, and we're proud to be ambassadors of the beautiful country we share and explore every day.

About the role:

We currently have a full time position available for a reliable, flexible and customer service officer to join the Freight team in Tennant Creek. You will be put through a great training program and be joining a team of like minded people in a family friendly culture. We pride ourselves on the tenure of our employees.

Your key responsibilities will include:

• Coordinating freight distribution for the region
• Loading and unloading freight from coaches and trailers, involving repetitive manual handling
• Processing quotes, bookings and payments for freight consignments
• Providing customer service of a high standard
• Responding to enquires at the freight counter and over the phone
• Maintaining computerised records for administration purposes
• Providing general support to the team.

About you:

To be successful in this role, you will be a motivated and enthusiastic individual is ready to live and breathe our values:

Please see the list of requirements and experience below for the role:

• Forklift licence (essential)
• Satisfactory national criminal history check
• High levels of communication and customer service skills
• A presentable appearance and professional approach to your work
• Reliability and flexibility to do shift-work
• Motivation and commitment to provide excellent service
• Intermediate skills in the Microsoft suite of products
• A working knowledge of a freight Management or booking system
• A proactive ‘hands on’ approach
• The ability to work autonomously with minimal supervision

Our Values:

• Be safe
• Let’s collaborate
• Delight our customers
• Be accountable
• Be empowered
• Enjoy what you do

If you want to build your career in the transport and freight industry with an iconic Australian company, apply now!