About Us

Greyhound Australia is the country’s only national coach company and has proudly connected Australians for over 110 years. In 2023, we began an exciting new chapter as part of the Entrada Travel Group, expanding our travel and tourism operations across Australia and New Zealand.

We’re focused on the future and proud to be ambassadors of the beautiful country we share and explore every day.  When you join us, you don’t just see Australia—you feel the heart of Australia and now is a fantastic time to join our growing organisation!

About the role

We are seeking an experienced and operationally focused Roster & Scheduling Supervisor to take ownership of workforce planning across the network. This role is critical to ensuring daily service delivery is achieved through effective rostering, proactive planning, and strong coordination with depot teams and Operations Control.

You will play a hands-on role in managing coverage, anticipating gaps, and ensuring drivers and operational teams are positioned to meet business requirements.

Your key responsibilities will include:

• Own and manage the centralised roster to ensure full operational coverage across the network
• Work closely with depot supervisors to confirm daily and forward staffing requirements
• Identify and resolve coverage gaps in a timely manner to minimise operational disruption
• Coordinate with depot supervisors to ensure all driver route training is completed and aligned with operational needs
• Supervise Operations Control staff to ensure consistent, reliable support is provided to drivers across all shifts
• Provide practical training and day-to-day support to Operations Control team members
• Monitor roster performance and implement improvements to drive efficiency and reliability
• Maintain clear communication with the Operations Manager regarding risks, coverage issues, and performance

To be successful in this role, you will have:

• Demonstrated experience in rostering, scheduling, or transport/logistics operations
• Strong understanding of operational environments with a focus on service delivery
• Ability to make quick, informed decisions to resolve real-time staffing challenges
• Confident communicator who can effectively engage with supervisors and operational staff
• Proven ability to lead and support a team in a fast-paced environment
• High level of organisation and attention to detail
• Basic fatigue Management (BFM) knowledge preferred but not essential

The Person

To be successful in this role, you will be a motivated and enthusiastic individual who is passionate about relationship building and is ready to live and breathe our values:

• Be safe
• Let’s collaborate
• Delight our customers
• Be accountable
• Be empowered
• Enjoy what you do

If you want to be a part of Greyhound's exciting future,
apply with us now!